Vendor Hall of Fame

[drew02a]

Here it is, the vendor hall of fame. If you've had a good experience with a vendor that gave you a scence that they were more a diety than a business entity, lets hear about it! I'll try to keep this first post updated with the names of our good vendors and hot links to experiences with them

Armor Tech Offroad
8/18/2011 -

4Xinnovations

Addicted Offroad
4/2/2012 - Helpful and Quick Shipping

Avid Offroad

DownSouth Motorsports

ECGS (East Coast Gear Supply)
1/20/2011 - Excellent Warranty and customer service

Quadtratech
1/20/2011 - Winch, Excellent Customer Service

Shrockworks
1/18/2011 - Bumper Brackets

Volant
2/3/2011 - Exceptional Support
1/21/2011 - Exceptional Support

WFO
5/18/2012 - Quick Shipping, excellent Customer Service

Wheeler's Off Road
3/6/2011 - Exceptional Support, Price Match

 

[TacoXpo]

Good call - I'll be back!

 

[AlienXtx]

Avid, I've abused my slider and mowed down a group of hoggs with the light bar and that are still like new.

Marathon seat covers are good people too, great customer service.

 

[drew02a]

Quality product is one thing, but that's what should be expected from EVERY vendor. The hall of fame is for those who repeatedly go above and beyond what would be considered normal business practices.

I have a bunch of stuff to dig up and some to write about each of these vendors

 

[AlienXtx]

Well Branding at avid did work with me and built custom slider for me with a kick out and hooked me up on shipping.

 

[drew02a]

Well Branding at avid did work with me and built custom slider for me with a kick out and hooked me up on shipping.

That's the stuff we want to hear! I'll add them later. Now, I have some real work I need to do instead of moderating this forum,

 

[Silverback]

Down South motorsports has to qualify. Very helpful when I was deciding on what shocks to run the first time around. They told me that the Billy 5100's where a bad choice with the Dakars due to the length. Even though they didn't sell OME they recommended them. I also bought my extra Eibach coils from them.. and again they where very helpful in helping me determine the best solution for my application. When I finally put new shocks on Clyde they will be purchased through them.

 

[yotarob]

Not sure if you want to add this or not, I'm thining not but...... I had an issue with my Voolant intake and called customer service to buy some replacement parts. He told me what he though the problem might be and said that he would send me the part for free. He told me to try it and if it still acted up that he would send me a whole new intake kit. I was impressed since I bought the kit used and had no warranty on it.

 

[Anathollo]

Now that's pretty good service rob! That should be added.

 

[drew02a]

Down South motorsports has to qualify. Very helpful when I was deciding on what shocks to run the first time around. They told me that the Billy 5100's where a bad choice with the Dakars due to the length. Even though they didn't sell OME they recommended them. I also bought my extra Eibach coils from them.. and again they where very helpful in helping me determine the best solution for my application. When I finally put new shocks on Clyde they will be purchased through them.

They've been super helpful every time I call too. I just have to find that post about the revalve that's on this forum somewhere

 

[taco4x4rar]

Partsmike was extremely helpfully in assembling my Dana 44. A+ customer service at a reasonable cost.

 

[SecretSquirrel]

From another forum post:

www.Quadratec.com

I know Quadratec is primarily for the Jeepers but, since they're local to me, I buy my universal/generic parts from them.

I picked up a SuperWinch LP8500 from them last week to mount into my AllPro bumper. Joe (Duckcmdr) gave me a hand with mounting it in the bumper and wiring it up yesterday. Unfortunately, the winch was DOA with a bad motor.

I drove up to the parts window at Quadratec today & explained the situation.
After explaining that it was currently mounted and its a PITA to remove and rehang the bumper, Quadratec sent me home with a new winch & a bill for $0.00 as long as I return the original parts within 14 days. :woot:

Its not often that I'm surprised with good customer service. Being the internet, we more often hear the bad about a company as opposed to the good.

They get my seal of approval. :taco:

 

[TacoXpo]

East Coast Gear
This guy has got to be the top of my list. Responds to any of my crys for help. Many texts after midnite his time. Sunday phone calls - I hate that he did it in one way but loved the support (not to be confused with butt love). From what he tells me, I was the only guy that he has ever had to replace a r&p under his 5 Year Warranty. I told him I may have had some of the responsibility - he had none of it and was far more interested in getting me back on the trail than fiddle effing with placing blame. I have plenty of resources that I could go to locally but this guy has my highest respect. Now if we could just get him, Bud and some of you guys out to Moab, we'd have a great wheeling trip! Guys like him help me to keep this crack habit!

 

[murphyz]

toyonlyswap.com bought my harness and they walked me through the steps they needed. mailed everything off quickly. military discount.

marlincrawler.com ordered and shipped next day, all parts good shape. called back to recieve a mil discount. it was applied and even got a follow up call to ask if everything was to my liking.

volant intake after calling to tell them that my truck was throwing a po101 code, they said ok, sent me a WHOLE new intake system, told me to send back the old kit. here is the kicker, they sent me a reusable dry 1 million mile filter for free for my inconvenience.

 

[Oswego]

DSMS for sure. Marco and Sunny went above and beyond the typical customer service one gets for me and from what I hear that is their standard.

Kevin at ATO as well. I purchased a full set of skid plates, some bed bars, and some Hi lift mounts. He drove them as well as a skid for Scott (TW), and Larry's items a couple hundred miles to deliver them to us at a meet. He also put a coat of paint on some of my stuff so it wouldn't rust when it is all sold bare.

 

[jdmcq]

Stubbs welding. Not only do they make a great product, but Richard Stubbs spent about an hour on the phone with me going over design stuff and even tips on welding with my specific MIG unit. He then apologized for taking 2 days to make my sliders and get them shipped.

 

[Silverback]

Stubbs welding. Not only do they make a great product, but Richard Stubbs spent about an hour on the phone with me going over design stuff and even tips on welding with my specific MIG unit. He then apologized for taking 2 days to make my sliders and get them shipped.

Jezzus.. Shrockworks took 11 weeks to get me mine. It might have been even longer, I've slept since then. But I didn't get an apology, just an invoice. Granted they are an awesome piece of work... 11 weeks does seem a bit excessive. Stubbs sounds awesome.

 

[jdmcq]

Jezzus.. Shrockworks took 11 weeks to get me mine. It might have been even longer, I've slept since then. But I didn't get an apology, just an invoice. Granted they are an awesome piece of work... 11 weeks does seem a bit excessive. Stubbs sounds awesome.

Cheap too, I think 380(?) shipped from West Coast to East. They are HREW, but plenty strong for me.

 

[Silverback]

Cheap too, I think 380(?) shipped from West Coast to East. They are HREW, but plenty strong for me.

I have HREW on Clyde and they are great.. a good quality HREW is better than a cheap DOM (like the shit AllPoo uses) But thats a good deal.

 

[BirdTRD]

I'd like to nominate wheelersoffroad.com

I don't personally care at all for toytec so I've bought some items from wheelers even though they were more expensive. I told them this and they expressed sincere thanks. He even lowered my price to beat toytec. They ship fast and will gladly spend time on the phone with you answering questions and discussing options.