Oswego
n00b
They are not the kind of company you return stuff to so IDK whats going on. They offer great pricing on some items, but you gotta know your shit and be patient. Restocking fee is 20%, most sales are final (can't return anything), and it usually takes a week or two for delivery. We shall see how they handle this. Ive spent a few grand with them over the years. I'd prefer a discount - I don't mind the minor dings/scratches, but I'm not paying new tool prices for a used one....even if it's a outlet/wholesale price 
