Copied from my post on T4R.org so as I can keep all my thoughts in one place.
----------------------------------------------------------------------------------------------------------------------------
Flemster said:
We have finally settled on an adhesive that is working well for the adjustable front feet. Mine has been under heavy abuse for a month now and has seen no issue. [MENTION=121903]Black798[/MENTION] has been running a set with the new adhesive set up, while he wheeled with us in Moab he had no issues, he can add if he has since seen any issue.
This being said if anyone currently has issues with their levelers we are more than willing to send you a new set of levelers, we just ask that your return your old set. We are providing a return label in the package we send out.
Please email me (alex@rockymtnracks.com or derpiful (hayden@rockymtnracks.com with a picture of your old feet as well as your order number if you are in need of a new set and we will get some out to you asap.
Thanks for all your patience as we tested out the new adhesives.
...
I was thinking about this today as I was getting my CVT Mt Shasta mounted on my 4Runner for the first time and noticed the damn feet had come off and started chewing up my roof again. And then I mounted the tent....
This material is crap. I doubt the rack as I received will hold up to mounting/unmounting my RTT on a semi regular basis like I do. I appreciate that you have mounted yours and had no issues with it; but have you mounted/unmounted it many times? The front bolt slots collapsed under the weight of the tent and I had to have my wife push up just to get the bolts into the crossbars. This is first thing I have bought for my 4Runner that just flat out pisses me off and I wish I had never bought.
I will be throwing these side pieces away once I have the time to replace them with the proper material. Sorry - but this is the truth. I do not believe the rack will fail but I do not believe it will last many years of use either. So this has been an $800 lesson the hard way. I would love a refund but at this point I doubt that would be an option.
Cross bars do not sit flush with the side so my awning mounts do not sit flush. There is a small lip where the rail and side bar meet. I am sure this is because I mounted the rails wrong; like the front pressure feet.
The product is overbuilt? How? The materials are too soft. I do not care if the material is thicker than Prinsu's sides; the material is soft and that does not make it stronger. Now add fitment problems to this and you have steel gouging aluminum. Not a winning situation.
The bolt slots need to be shortened or the rails just cannot support the weight of my CVT Mt Shasta (without anyone in it). My wife had to push up to relieve weight so I could get the bolt in there. Again - wtf?
And to drive home the "too far without a proper reinforcement" idea - I can wiggle the top rail of the side piece where my RTT sits by hand without much effort.
At this point I highly doubt I would get a refund; I just want to let other people know how the racks hold up. I should have just built a rack myself. My 3/4 rack was significantly stronger than this and had no deflection issues up/down/side-to-side. Now that I have a few more tools in my garage I will have to replace this rack and consider it a tough lesson learned.
Flemster - if you think I got a "bad batch" then send me a new set and make this right. Because this is crap; if I was not 7 days away from going to Big Bend this rack would be coming off tonight.
_______________________________________________________
End quoted post