Silverback
Lima Gulf Bravo Foxtrot Juliet Bravo
Sucks man.. in early December I went to the Dr and I was diagnosed with TWO strands of the flu. Lucky me.
The Drinking Thread
- Thread starter thekidcatcher
- Start date
tex
That's Mr Asshole to you
Did you get a flu shot?
Silverback
Lima Gulf Bravo Foxtrot Juliet Bravo
I got the flu shot... didn't do shit!!
tex
That's Mr Asshole to you
Silverback
Lima Gulf Bravo Foxtrot Juliet Bravo
What did they say?
tex
That's Mr Asshole to you
They lied about covering the cost of a rebuild and shipping when there is an email of them agreeing to it.
Silverback
Lima Gulf Bravo Foxtrot Juliet Bravo
So let me get this straight... they have a shitty build quality, shitty engineering and now shitty customer service? Any more shitty in the wood shed for these hacks?
Silverback
Lima Gulf Bravo Foxtrot Juliet Bravo
That's what I am thinking.
thekidcatcher
Well-Known Member
I know of 3 bad incidents with Icon lately but I am curious how the overall timeline lays out for their QC going to crap. There are members on here with good Icon hardware but it seems the last 18 months has had a lot of problems for Icon.
I'm not trying to dog them; but when I picked up a resi shock setup out of the box and it was already leaking then there is something wrong.
I'm not trying to dog them; but when I picked up a resi shock setup out of the box and it was already leaking then there is something wrong.
Oswego
n00b
If they are trying to screw you then hide their mistakes I'd report it. If they made a simple mistake and make up for it - I'd be 50/50 on reporting it. I use the BBB and rely on it along with other sources like D&B reports to decide if I'm going to buy products or use companies. Reports would be helpful to customers like me. I was just looking up a flooring manufacturer last night for my mom on the BBB. Running a D&B on them at work today. Their ads seem to good to be true so I'm researching. With the D&B you can "assume" a WHOLE lot by how a company pays their bills. If they take care of their vendors like crap - they certainly will treat their customers worse.
Mitt78
Sanford and Son was my Sesame Street
The problems go back farther than that. I got mine in Oct 2014 and by Dec I had 2 rebuilt coilovers. In that same timeframe I know of one jeep and an FJ with a 6" lift that blew. So it's across their entire line, not just limited to the 4R and FJ.
Oswego
n00b
Their metallurgy issues go back years. Almost as long as their poor top hat design & lack of R&D testing that never "found" the issues before they sold them to the public. They "gave" both excuses when people where having their shocks crack apart. Off the top of my head Ive gotta guess those two issues with Tacoma shocks are 4-5 years old, but I could be wrong.
tex
That's Mr Asshole to you
I really like D&B. Also use Ansonia a lot. When buying invoices you have to make sure the companies that are supposed to pay them are able to before I put money on the street.
Taco Loco
Tired and Lazy, married to ‘The Laundry Fairy’
Yep start threads in every forum and tag every word that's on their website and products and we will respond with our issues
Oswego
n00b
Never heard of Ansonia. Been using D&B for a decade with mixed results. It's only as good as the vendors reporting the deadbeats.
I ran an internal AR report on a customer yesterday who was asking for a special favor.....he had invoices past due by 647 days. He got no such favor. I have no idea what our CFO and AR girls do. The more accounts I checked the more invoices I saw that were over a year old. I'd guarantee none of them have been reported to anyone. I was amazed at the total lack of professionalism. Any accountant that looked at our books =
